City office closures March to May 2026

19 March 2026

The City’s Customer Interaction Centres, which include Revenue Department offices (payment, account enquiries and motor vehicle registration and licensing), as well as Driving Licence Testing Centres, Human Settlements offices and municipal courts, will be closed on several days over the next few months. Residents are encouraged to make use of the various convenient online payment options during this time.

‘The City's Customer Interaction Centres will be closed on certain days during the next few months. We remind residents to use our simple and convenient e-Services options and to make an online booking when visiting an office in person. Residents are encouraged to check the City’s website or to call ahead before visiting the nearest office if in doubt. The City remains committed to enhancing service offerings to residents and we once again urge customers to make use of our convenient online options,’ said the City’s Mayoral Committee Member for Finance, Councillor Siseko Mbandezi.
 
Centres will be closed on the following dates:

The Revenue Department’s payment, account enquiries and motor vehicle registration and licensing offices situated at Liberty Promenade Mall, Table Bay Mall and Lansdowne Corner Mall will also be closed on the dates mentioned above, except for Saturday 4 and Sunday 5 April 2026, which will be open from 09:00 – 12:30.
 
The Human Settlements call centre and kiosk will also be closed on these dates. In addition, the Brackenfell vehicle licence renewal drive-through will be closed on the abovementioned dates.
 
Remember: You can pay your municipal accounts (excluding motor vehicle licences) at any Shoprite, Checkers, USave, Pick n Pay, PEP, Ackermans, Lewis, Top It Up, Game, Makro, Builders Warehouse, Woolworths and Spar shops, online at www.easypay.co.za  or www.powertime.co.za  as well as via your internet banking facility: select the City of Cape Town as a bank-listed beneficiary on your bank’s website and use only your nine-digit municipal account number as reference.
 
Payment of pre-due date traffic fines: www.paythat.co.za .
Payment of motor vehicle licences: www.capetown.gov.za/vehiclelicensing  
For payment arrangements: payment.arrangements@capetown.gov.za
For indigent applications: indigent.relief@capetown.gov.za
For more information on QR code payments, please see the user guide: https://bit.ly/3MhZXgT
For more information on the City’s payment and support options, please visit: https://bit.ly/CCT_PaymentSupport
 
 End

Published by:
City of Cape Town, Media Office